 Please read the terms & conditions below carefully before placing your order - By placing an order you are agreeing to the terms written below;
You must be eighteen years old or more to purchase items from this store.
All of our prices include VAT where applicable.
Whilst every care has been taken to ensure the correct content of this web site, some details may still be wrong. In the case that a price / description is wrong on a product which you have ordered, we will notify you & offer you a choice of whether to continue or cancel your order. There will be no charge made to you on cancellation.
All our products are sent by either First Class Recorded delivery, Special Delivery or by TNT Next working day. We ship most stock items the same day as we receive the order (when orders are placed before 12.00pm) Every parcel has to be signed for on delivery. All our shipping methods are insured.
On your checkout page, you will have a choice of postage method. You can then pick the shipping method which works out the cheapest for you. If you would like further information about our shipping please contact us, we will be happy to help.
Export Orders We offer export facilities to most countries. Please contact us for details on how to order, shipping costs & export licensing
Postage prices given on this web site are for most of UK mainland. Other areas (N. Ireland, Shetlands etc & some highland areas may be at a different postage price.) If this is the case we will notify you of the cost by Email & provide you with the option of continuing with your order or canceling (There will be no charge charge made to you if you cancel)
Items delivered damaged or incomplete must be reported within 24 hours of receipt.
All products are checked over thoroughly prior to dispatch.
New Products All new products are covered by a manufacturer's warranty*. Full details of each warranty are available on request.
*Manufacturer warranty does not cover mis-use, fair wear & tear or poor maintenance.
Second Hand Products
Our second hand products come complete with a weeks trial & three months repair warranty. If, within seven days of receipt of your goods you are not satisfied you may return the goods provided they are in the same condition as when you received them. We will refund the cost of the product. Unfortunately we can not refund the cost of postage. If your product breaks** during the first three months from the date it was received, you may return it to us for free*** repair.
**The three months warranty does not cover mis-use, fair wear & tear or poor maintenance. ***We can not cover postage costs to or from us.
You must be eighteen years or older to puchase products from this online store.
If a product is out of stock we will notify you by Email of lead time & provide you with the option of continuing with your order or canceling (There will be no charge charge made to you if you cancel)
Although every care has been taken to ensure the correct content of this web site we reserve the right to alter specification / prices. If you have ordered an item where the specification or price has changed, we will notify you by Email of the change & provide you with the option of continuing with your order or canceling (There will be no charge made to you if you cancel)
You can pay for products by Visa, Visa Debit, Mastercard, Switch/Maestro & American Express (Due to product age restrictions, we can not accept Solo & Visa Electron online, but we can accept them instore with proof of age.) You can also place an order, and then send us a cheque for the total amount. We will ship products once the cheque has cleared. If you have any security concerns please click here to view our privacy policy you may of course fax or phone your order through if you prefare.
To help in the fight against fraud we have enforced that When a customer wishes to pay by a Credit / Debit card, we can only post to the card holder address. In the instance of a wrong address, we will contact you for correct details. Thank you for your co-operation. You may also wish to read our privacy policy, just click here.
Thankyou for reading the terms & conditions. If you are unsure about any of the above, please don't hesitate to contact us. We will be happy to help. |
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